Supervision in the Hospitality Industry- AHLEI Practice Test

Among the following positions, which one is most likely to have a work schedule that varies with hotel occupancy?

1. A. Executive housekeeper

2. B. Assistant executive housekeeper

3. C. Floor supervisor

4. D. Room attendant

The correct answer is: D. Room attendant

The role of a room attendant is most likely to have a work schedule that varies with hotel occupancy due to the direct link between the number of guests in the hotel and the cleaning requirements for rooms. When hotel occupancy increases, there are more rooms to clean and prepare for new arrivals, which makes the demand for room attendants fluctuate significantly. Room attendants are responsible for cleaning and maintaining guest rooms, and their workload will vary based on factors such as occupancy rates and the length of guests' stays. During peak seasons or events when occupancy is high, room attendants may work longer hours or additional shifts to accommodate the needs of the hotel. Conversely, during low occupancy periods, there may be a reduced need for housekeeping staff, and their schedules might be adjusted accordingly. In comparison, while the other positions listed—executive housekeeper, assistant executive housekeeper, and floor supervisor—are also involved in housekeeping operations, their schedules tend to be more stable as they are responsible for overseeing the overall management and coordination of housekeeping activities rather than cleaning individual rooms. Their roles are more administrative and supervisory, making them less directly affected by daily fluctuations in hotel occupancy.